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Shopping

 

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Prices, styles, promotions and availability may vary by store and online.

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We can take orders over the phone. You can also shop online or visit a store near you. Click here for Store Locator.

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We accept cash payment that can be collected from store or home delivery. 

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If you are using an older browser to navigate our site, your online shopping experience may not go smoothly. To help resolve difficulties while shopping or ordering, download the current version of any of the following recommended browser websites. Updating your browser with the latest version enhances website speed and functionality, as well as increases security and virus protection.

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Yes. For details about our current financing promotions, contact us

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You will receive an email with your order confirmation(s) after your order has been placed. Please review this email and contact customer care if anything requires correction.

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Your order is ready for online status-tracking shortly (15 minutes approx.) after it is placed! If you have created a Diwan Group Company account when placing the order, go online and log into My Account, then click on Order History.

Guest order tracking is also available on line; navigate your mouse to my account at the top of the page, click order status, and then enter in your confirmation number, your email and your billing zip, under the area of unregistered customer order status. (To find your confirmation number check the email we sent you when your order was placed on line.)

If you checked out as a guest, please call Customer Care and we will be happy to assist. Have your confirmation number, email, and billing ZIP code to use this service (confirmation number is located within your emailed order confirmation.)

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As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.

Standard Shipping - Please call Customer Care for assistance. They will locate your order and see if it can be revised or cancelled. If the product has already shipped, you may return it under our Return Policy.

Home Delivery –To change or cancel an order, call Customer Care. They will determine where your order is in the process and whether it can be revised or cancelled. If you call at least 48 hours before the scheduled delivery time, we will refund the purchase amount, including delivery fees, as described under our Return Policy.

If you contact us less than 48 hours prior to the delivery date, we will refund the amount of the order less the delivery fees.

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After you place items in the shopping cart and provide a zip code for delivery, product availability will appear along with an estimated shipping or delivery time period.

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Gift wrap and gift enclosures are unavailable at this time. However, you can send your purchase to an address other than your own. At checkout, you will be given the option of entering a billing address and a delivery address. Shipping and delivery email notifications will be sent to both the billing and delivery email addresses. Order confirmation and invoice notifications will be sent only to the billing email address(s).

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Unfortunately, eGift Cards are not available at this time. Many are individually owned and operated—please contact your nearest Diwan Group Company to see if they carry and/or accept Gift Cards. Gift Cards are only redeemed in store and cannot be applied toward online purchases. Click here for Store Locator.

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  1. Click on My Account located in the upper right hand corner of this page.
  2. Click on the Sign In button displayed in the drop down menu.
  3. Enter your account email and password and click the Sign In button.
  4. Now that you are signed into your account, click on Account Info located under the Manage Account menu located on the left side of the page.
  5. Under the General tab, by clicking on Edit, you will be able to edit your Name, Email, Password, and Default Shipping and Billing Addresses you may have saved within your account.
  6. Under the Settings tab, you will be able to manage your opt in/out email settings associated to your account.
  7. Other options under the Manage Account menu include viewing your Order History, viewing and modifying your Address Book, Help & Support, and managing your Wish Lists.

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Guest checkout is available, so it is not necessary for you to set up an account. It is highly recommended that you create an account to make checkout, order tracking and warranty service easier in the future.

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Diwan Group Company are independently owned and operated and each location is free to set their own prices.

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We showcase an incredible assortment of furniture, mattresses and decorative accessories on our website; those available for purchase will vary. Our online assortment is continuously expanding, check back regularly for new items that are being added daily. In addition, unique items continue to arrive at your. Click here for Store Locator.

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Not all catalog items are available to purchase online. To check availability online, find the item number that corresponds to the catalog product. Enter the number in the search box at the top of any page. Next, click the check price button, if the item is available for purchasing online, simply add it to your cart. If it is only available in-store, you can visit or contact a store about product availability. Click here for Store Locator.